Data protection information on the use of car check
Description and scope of data processing
Sunny Cars offers a web-based photo app (car check) as an optional service that customers can use in connection with a car rental booking.
The photo app can be used to take photos/videos of the vehicle and the fuel and mileage levels when picking up and returning the vehicle, or of any damage during the rental period or an accident involving the rental car. Photos taken are sent to Sunny Cars and used if necessary.
This provides the customer and Sunny Cars with evidence for processing complaints in the event of damage, defects, other faults or accusations. The advantage for Sunny Cars customers is that it avoids costs, debits and speeds up refunds (e.g. excess).
To implement the processing, Sunny Cars uses an external service provider with whom we have concluded the contract for order processing required by law. In this contract, the service provider shall be bound to comply with the applicable data protection regulations. The contract specifies, among other things, what the service provider is allowed to do with which data. In particular, it excludes the use of data for the service provider's own purposes and the transfer of data to third parties.
Processed data:
- Booking number
- First and last name of the driver
- Mobile phone number
- Photo and/or video material of the hire car
Legal basis for data processing
Your data is processed on the basis of your consent in accordance with Art. 6 (1) (a) GDPR, provided that you have given your consent to use the app.
The processing for the purpose of checking and verifying the fuel level and mileage, as well as further processing in the event of a specific complaint or damage claim, is carried out for the purpose of fulfilling the contract in accordance with Art. 6 (1) lit. b GDPR.
The service provider processes the data in accordance with Art. 28 GDPR.
Purpose of data processing
The data is processed for the purpose of handling complaints or insurance claims relating to the rental car booking, as well as to verify the fuel level and mileage in the event of discrepancies.
Duration of storage
The data stored by Sunny Cars will be deleted once the purpose has been fulfilled, unless there are legal reasons (retention periods, verifiability) that prevent this. In the event of legal disputes or outstanding claims in connection with the rental agreement, the data will be stored until final clarification and at the latest until the expiry of the statutory limitation periods.
If the rental agreement ends without any complaints, the data will be deleted six months after the end of the contract, unless there are legal retention obligations that prevent this.
Right to object and right to erasure
You have the right to object to the processing and storage of your personal data at any time. Depending on the legal basis for processing, the data will be deleted or blocked if no further use is necessary and there are no legal reasons (retention periods, verifiability) that prevent this.
It may then no longer be possible to use the data as evidence at a later date.
Further information on data protection at Sunny Cars can be found in the information on data protection and data security.