Refund of towing costs for Sunny Cars rental cars
Sometimes things don’t go as planned on holiday. Your rental car breaks down or has a defect and needs to be towed? Annoying, but no reason to worry. At Sunny Cars, towing costs are covered in the event of damage or a technical defect – so you can continue your trip without stress.
Are towing costs included with Sunny Cars?
Yes. In our all-round carefree package, towing costs are already included. If your car won’t start or breaks down on the road, you don’t need to worry about extra charges.
What to do in case of a flat tyre?
If you are able and willing, you can change the tyre yourself and continue your journey right away. If the damage is more serious or changing the tyre is not possible, please contact the local rental partner directly. You’ll find the contact details on your voucher. If the car needs to be towed, we will of course refund the costs as quickly as possible.
How does the refund of towing costs work?
Simply submit the relevant form to us. Please attach photos of the damage and the required documents, such as your credit card statement, invoice, rental agreement, and – if available – the local rental partner’s damage report. More details can be found under “Contact”.
Good to know
At Sunny Cars, not only towing costs are covered. We also refund expenses in case of loss or damage of vehicle keys or documents. That way, you are fully protected and can enjoy your holiday with peace of mind.
Have we convinced you?