Car Check – Pick up with ease, return with ease
A vacation often begins at the rental car counter. After a flight, maybe a little tired, maybe full of anticipation. At that very moment, everything should go as smoothly as possible. Car Check was developed to help you with this. Without stress, without a need for expertise or technical input.
The application helps you to record the condition of your hire car when you pick it up and when you return it. Simply by photo, with clear instructions and directly via your smartphone. This allows you to keep an overview and concentrate more quickly on what really matters. Your holiday.
What is Car Check?
Car Check is a free application developed by Sunny Cars. It helps you to take photos of the hire car and transmit them securely. The images are saved with a time stamp and GPS data and document the condition in which you received and returned the vehicle.
The application works directly in the browser on your smartphone. You do not need to install anything. Car Check guides you step by step through the entire process.
In contrast to photos that are only stored on your smartphone, the photos are assigned directly to your booking number and are immediately available to us if the worst comes to the worst.
What advantages do I have with Car Check?
Car Check provides one thing above all: clarity. You know exactly what needs to be documented and Sunny Cars can react quickly if necessary.
This gives you several advantages:
- They record the condition of the vehicle in a comprehensible manner
- Misunderstandings about scratches, dents or the tank filling can be avoided
- In the event of damage, processing can be faster
- The process for a potential refund of the security deposit or deductible will be expedited
- You have a good feeling when you pick up and return the vehicle
This is a noticeable relief, especially for travellers without much rental car experience.
How does Car Check work?
It is deliberately kept simple to use. You open Car Check on your smartphone and start taking photos of your hire car straight away. Clear instructions show you which images are required and from which perspective.
It is best to use the application with an Internet connection, for example via WLAN at the airport or your mobile data. If no network is currently available, you can still take the photos and upload them later as soon as a connection is available again. Upload photos, send, done. It could hardly be simpler.
Why should I use Car Check to take photos?
Photos help you to clearly document the condition of your hire car. Small damages occur faster than you think. A narrow parking space, a kerb or another road user are often enough.
With Car Check, your photos are assigned directly to your booking number and stored securely. If there are any questions later, these recordings can help to clarify the facts quickly and fairly. For you, this means less effort and more peace of mind.
What should photos be taken of with Car Check?
Car Check shows you exactly which images are useful. We ask you to take photos of the vehicle both when you pick it up and when you return it:
- The front and rear of the vehicle
- The driver and passenger side
- The interior
- The dashboard including fuel gauge
You don't have to think about what might be important yourself. The application guides you step by step through all areas. Images that have already been submitted cannot be deleted, but you can add more photos at any time.
Faster clarification in the event of damage
Damage to a hire car is annoying, but it does happen. With Sunny Cars' all-inclusive package, you're well covered. Car Check helps to process the procedure efficiently. Thanks to the clear photo documentation, queries can be clarified more quickly. This saves time and ensures that any refund of the deposit or excess is made more quickly.
Do I have to use Car Check to get my hire car?
No. You can get your hire car as normal from your local car hire partner without Car Check. Use of the application is voluntary. We recommend Car Check as additional support because the low cost has proven itself in practice. However, the decision is always yours.
Security and trust
At Sunny Cars, your personal data is transmitted exclusively in encrypted form via SSL. Only you and our systems have access to the content. Use of Car Check is free of charge and is available to you until after the vehicle has been returned.
Frequently asked questions about Car Check
What is Car Check?
Car Check is a free application from Sunny Cars that allows you to document the condition of your hire car when you pick it up and return it by taking a photo. The images are saved with a time stamp and GPS data.
Does Car Check cost anything?
No, Car Check is free of charge and part of your car hire experience with Sunny Cars.
Do I need an internet connection for Car Check?
You need an internet connection to upload the photos. You can take pictures without a network and upload them later.
What about damage to the hire car that I notice when I pick it up?
If you notice any damage when you collect the vehicle, you should report this to the hire company immediately on site and have it noted in the handover report. This is the only way to ensure that you are not subsequently held liable for existing damage. It is best to also document the damage here in the app with photos.
Can I also use Car Check when I return the car?
Yes, we recommend using it both when picking up and returning the vehicle.
