Refund of costs for loss or damage to vehicle keys and documents
You’re out and about with your rental car and suddenly notice that the car key or the vehicle documents are missing? Even if they don’t turn up in your beach bag, under the bed or in your jacket, there’s no need to worry. Simply contact the local rental partner – Sunny Cars will take care of reimbursing the costs.
Lost car keys
If you can’t find your car key, stay calm and get in touch directly with the local rental partner. Their contact details are listed on your voucher or in your rental documents. On-site, they will help you straight away and take the necessary steps.
Lost vehicle documents
Vehicle documents are also important – for example in the event of an accident or for legal matters. If they are lost, please inform the local rental partner immediately. They will take care of the required measures and make sure the issue is resolved.
Reimbursement of costs
Costs for the loss or damage of car keys or vehicle documents are usually paid on-site or deducted from the deposit. Once you return home, we will refund the full amount quickly and without hassle. If you have any questions or uncertainties, you can always reach our team via the emergency contact.
Your advantage with Sunny Cars
Our aim is to offer you a completely worry-free car rental service. Even if something unexpected happens, you can be sure you are in safe hands. And should you need any assistance, our team is always happy to help.
Have we convinced you?