
Availability in emergencies – contact Sunny Cars
If something doesn’t go as planned on-site and you urgently need support, you can reach us anytime via the emergency number listed on your voucher. To be safe, save this number in your phone so that you can contact us quickly if needed.
What is the Sunny Cars emergency number and when should you call it?
You will always find our emergency number clearly indicated on your voucher. It is your direct point of contact whenever there are issues with your rental car on-site and you need immediate assistance. For example:
- You cannot pick up the vehicle at the agreed time.
- Your flight is delayed and you want to inform the local rental partner.
- The booked rental car is not available on-site or not available on time.
- You are given a different vehicle category than the one you booked.
- The return conditions differ from the agreed terms.
- You are pressured into purchasing additional services you don’t want.
Do you need to call the emergency number in the event of damage?
No, in the event of an accident you don’t need to call the Sunny Cars emergency number. In this case, please contact the local rental partner directly and clarify the next steps with them. Depending on the situation, it may also be necessary to notify the local police. The relevant contact details can also be found on your voucher.
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